The day in a life of a business owner is far from the glitz and glamour of Hollywood. Although, last night, I am certain there was a trophy with my name on it for my performance. Let me set the stage for you.
Monday: After toiling over a proposal for a large project, the prospective client informs us that her budget is slightly lower than she had originally stated. It was in fact 85% less and was curious if we could pair down our estimate by the same amount without modifying the scope. (We politely declined.)
Tuesday: I took a personal day. In the last 3 years, I realized that not only have I not scheduled vacation but I have not taken a personal day. (So I did.)
Wednesday: We made it to the final stages of selection for another large engagement. We received the most sincere email from the prospective client stating that our professionalism was outstanding, our attention to detail was appreciated, and we were the vendor of choice. However, they had decided to go with a guy in his basement that was able to provide a lower price. (I politely responded with gratitude for being included in the process.)
Thursday: Received a phone call from a client we’d completed work for months ago saying that one of her new hires was unhappy with her original decisions with the project and demanded a meeting with me. The expectation on her part is that my firm will complete the work for free as part of a scope of work that was completed nearly 3 months ago. (I didn’t respond.)
Thursday Evening: With little motivation, I went to the gym to work through the various emotions that come with this kind of week. 10 minutes into a grueling 60 minute cardio workout, I attempted to take a sip from my water bottle but instead split my lip. As the lip started to swell, I could taste the blood. A 4-letter expletive escaped my mouth loud enough to apparently disturb the person next to me. It wasn’t my finest moment. I was angry, frustrated, and wanted to run out of the gym to nurse my wound. (I didn’t leave but rather finished the workout.)
The entire week played out like a feature film complete with drama, action, and a little comedy. And despite my performance, I didn’t get to walk the red carpet. I wasn’t presented with an Oscar for my blood, sweat, and tears. No glitz. No glamour. Just life – in the raw.
In business and in life, we face challenges every day. But you must choose to keep moving forward, undeterred. And make it nothing less than your best performance.